The pre-market program

I prepare your home for market, so it sells for more in less time

Home Refresh is done for you. Design direction, staging, and the right vendors, managed end to end, so your home arrives on the market already answering the questions buyers are about to ask.

The promise

Three things every Home Refresh delivers

Strongest price

A prepared home reads as cared-for and move-in ready, and buyers pay for both.

Cleanest process

Inspections, disclosures, and repairs handled up front, so the deal does not unravel later.

Shortest timeline

A home that is ready sells faster, and time on market is the quiet enemy of price.

What I manage for you

Nine moves, run for you

I orchestrate every vendor and approve nothing without you. You see the plan, the timeline, and the cost before any work begins.

i.
The pre-listing inspection that hands you the leverage
ii.
The disclosure package that quietly prevents renegotiation
iii.
Decluttering and depersonalizing so rooms read larger
iv.
The small repairs buyers notice, and the ones they don't
v.
Paint: the highest-return dollar you will spend
vi.
The curb appeal that decides the offer before the front door
vii.
Staging — around what you own, or fully sourced
viii.
Preparing the home for the camera
ix.
Pricing to the preparation

You pay the vendors directly. There is no markup and no fronting. I manage the work; you keep control of the cost.

Every estimate is yours to approve before a dollar is spent.
How it works

Four steps, start to sold

Step 01
Walkthrough & plan

I walk your home and build the prep plan, room by room, around your goals and timeline.

Step 02
Scope & estimate

You get the vendor scope, the schedule, and the cost up front — to approve before anything starts.

Step 03
Execution

I manage every vendor and the timeline. You approve the work; I handle the coordination.

Step 04
List & sell

The home goes to market prepared, photographed, and priced to the preparation.

What it looks like

3720 Feather Lane: pending in five days, above list.

A prepared Palo Alto townhome, taken to market the Home Refresh way.

From day one, Lisa white-gloved the entire preparation process. She coordinated repairs, painting, cleaning, staging, and inspections, and kept everything organized and moving forward. We got on the market, negotiated a strong offer, and closed incredibly quickly.

Palo Alto Townhome Seller
Lisa M. Lum
Who's behind it

A designer's eye, a project manager's discipline, and a Peninsula vendor bench I trust — run on every home I list.

Lisa M. Lum, Realtor® at Coldwell Banker Realty in Menlo Park, working the Peninsula from Palo Alto to Hillsborough in English, Chinese, Japanese, and French. DRE #02005150.
Not ready to talk?

Get the nine-move guide

The same sequence, written down. Yours to keep, whether we ever work together or not.

Ready when you are

Request a Home Refresh consultation

Tell me about your home. I'll reach out within one business day to schedule a walkthrough — no obligation, no pressure.

Your inquiry reaches me directly and stays private. Coldwell Banker Realty, DRE #02005150.